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AI for Ecommerce

AI for ecommerce brands that want to sell more and answer faster.

Ecommerce runs on speed. Shoppers want answers now and orders sorted fast. We build AI that helps shoppers choose, writes product content at scale and handles order questions without a queue.

The problem

What slows teams down.

  • 01Where is my order tickets flood support after every sale.
  • 02Thousands of products need fresh and accurate copy.
  • 03Shoppers leave when they cannot find the right product.
  • 04Returns and exchanges take too many manual steps.

Use cases

What we build for you.

Shopping assistants

An assistant on your store that asks a few questions and suggests the right products. It knows your catalog, stock and sizes.

AI Product Development

Order and returns agents

Agents that check order status, start returns and issue exchanges inside your rules, in chat or email.

AI Agent Development

Product content at scale

Titles, descriptions and SEO copy for your whole catalog, in your brand voice. Facts like size and materials get checked.

AI Workflow Automation

Peak season phone support

Voice agents that handle order status and delivery calls when call volume spikes.

Voice AI Agents

Works with your store

We connect to Shopify, WooCommerce, BigCommerce and custom stores, plus help desks like Gorgias and Zendesk.

FAQ

Questions about AI for Ecommerce.

Still curious? Email us at hello@zappient.com. A real human replies within a day.

Yes. An agent connected to your store and shipping data can look up the order. It replies with the latest status in seconds. It is one of the most common first projects.

Not when done well. We use your real product data, add unique details for each item and review samples before publishing. Thin or copied text is what hurts SEO.

It can, when it helps shoppers find the right product faster. We measure conversion and order value with and without the assistant, so you see the real effect.

Other industries

See how others use AI.

Got a messy process?

Let’s zap it.

Tell us what slows your team down. We will show you what an agent could do about it. The first call is free.

  1. 01Tell us about the job in two minutes
  2. 02A senior engineer replies within 24 hours
  3. 03Get a plan and a fixed quote after one call